Most NHS and public sector contracts are never openly advertised. What actually happens: a buyer identifies a need, checks their approved supplier list, and awards the work (compliantly, quickly, and without a tender notice that anyone outside the process ever sees). That approved supplier list is a framework agreement.
Most NHS and public sector contracts are never openly advertised. What actually happens: a buyer identifies a need, checks their approved supplier list, and awards the work (compliantly, quickly, and without a tender notice that anyone outside the process ever sees). That approved supplier list is a framework agreement.
A framework agreement is a pre-competed arrangement between a public sector buyer and a set of approved suppliers. The competition happens once, when the framework is established. After that, any buyer covered by the framework can purchase from suppliers on it without running a full procurement process each time.
A framework agreement is a pre-competed arrangement between a public sector buyer and a set of approved suppliers. The competition happens once, when the framework is established. After that, any buyer covered by the framework can purchase from suppliers on it without running a full procurement process each time.
For suppliers, this creates a binary commercial reality. Either you are on the framework a buyer uses for your category, in which case you can be awarded work through it. Or you are not, in which case you cannot, regardless of how good your product is or how warm your relationship with the buyer.
For suppliers, this creates a binary commercial reality. Either you are on the framework a buyer uses for your category, in which case you can be awarded work through it. Or you are not, in which case you cannot, regardless of how good your product is or how warm your relationship with the buyer.
Understanding which framework agreements carry spend in your category, and how to get on them, is where most NHS and public sector commercial strategies start, or should.
Understanding which framework agreements carry spend in your category, and how to get on them, is where most NHS and public sector commercial strategies start, or should.
How a framework agreement is established and awarded
A framework agreement is created through a competitive procurement process. The contracting authority, or a central purchasing body acting on behalf of multiple buyers, publishes a tender inviting suppliers to apply for a position on the framework.
A framework agreement is created through a competitive procurement process. The contracting authority, or a central purchasing body acting on behalf of multiple buyers, publishes a tender inviting suppliers to apply for a position on the framework.
Suppliers submit responses demonstrating they meet the required standards: financial standing, technical competence, quality certifications, and in some cases specific accreditations relevant to the category.
Suppliers submit responses demonstrating they meet the required standards: financial standing, technical competence, quality certifications, and in some cases specific accreditations relevant to the category.
The contracting authority evaluates these responses and awards positions on the framework to the suppliers that meet the criteria and score above the required threshold. The result is a list of approved suppliers organised by lot, which reflects different sub-categories within the framework's scope.
The contracting authority evaluates these responses and awards positions on the framework to the suppliers that meet the criteria and score above the required threshold. The result is a list of approved suppliers organised by lot, which reflects different sub-categories within the framework's scope.
Once awarded, the framework runs for a defined term. Under current UK public procurement rules, most frameworks run for a maximum of four years, though the Procurement Act's open framework model allows terms of up to eight. When the term ends, the framework is re-let through a new competitive process.
Once awarded, the framework runs for a defined term. Under current UK public procurement rules, most frameworks run for a maximum of four years, though the Procurement Act's open framework model allows terms of up to eight. When the term ends, the framework is re-let through a new competitive process.
How buyers use a framework agreement to procure
A buyer covered by a framework can call off contracts from it in two main ways.
A buyer covered by a framework can call off contracts from it in two main ways.
- For lower-value or more straightforward requirements, a direct award to a single supplier on the relevant lot is permitted where the framework terms allow it. The buyer selects a supplier from the approved list and awards the contract without running a further competition, provided the selection can be justified against the criteria used when the framework was established.
- For higher-value or more complex requirements, or where the framework requires further competition, the buyer runs a mini-competition among the suppliers admitted to the relevant lot. Each supplier in scope is invited to submit a proposal against the specific requirement. The buyer evaluates these and awards the contract to the highest-scoring response.
Both routes produce a compliant procurement outcome without the full cost and time of a standalone tender process. For buyers under resource pressure, this is a meaningful practical advantage. For suppliers, understanding which route a buyer is likely to use for a given type of requirement shapes how they approach the commercial relationship.
Both routes produce a compliant procurement outcome without the full cost and time of a standalone tender process. For buyers under resource pressure, this is a meaningful practical advantage. For suppliers, understanding which route a buyer is likely to use for a given type of requirement shapes how they approach the commercial relationship.
Why framework agreements concentrate public sector spend
A framework agreement, once established, becomes the path of least resistance for compliant purchasing in the categories it covers. Buyers who would otherwise need to run a full procurement process for each contract can call off from the framework quickly and compliantly.
A framework agreement, once established, becomes the path of least resistance for compliant purchasing in the categories it covers. Buyers who would otherwise need to run a full procurement process for each contract can call off from the framework quickly and compliantly.
Over time, spend concentrates around the frameworks that buyers trust, understand, and find practical to use.
Over time, spend concentrates around the frameworks that buyers trust, understand, and find practical to use.
This concentration has commercial consequences for suppliers on both sides of the framework boundary. A supplier on a well-used framework in a relevant category can receive call-offs without competing through open tender each time. A supplier not on the framework cannot be awarded work through that route regardless of price, capability, or relationship, because the buyer has no compliant mechanism to engage them.
This concentration has commercial consequences for suppliers on both sides of the framework boundary. A supplier on a well-used framework in a relevant category can receive call-offs without competing through open tender each time. A supplier not on the framework cannot be awarded work through that route regardless of price, capability, or relationship, because the buyer has no compliant mechanism to engage them.
In the NHS, this dynamic is particularly significant. NHS SBS, the GCA, LPP, and regional procurement hubs collectively run hundreds of framework lots covering most of the categories through which NHS organisations purchase goods and services. The majority of NHS spend flows through these routes rather than through open tender. A supplier without framework coverage in their relevant category is excluded from a substantial proportion of the market before any competitive process begins.
In the NHS, this dynamic is particularly significant. NHS SBS, the GCA, LPP, and regional procurement hubs collectively run hundreds of framework lots covering most of the categories through which NHS organisations purchase goods and services. The majority of NHS spend flows through these routes rather than through open tender. A supplier without framework coverage in their relevant category is excluded from a substantial proportion of the market before any competitive process begins.
The difference between a framework agreement and a dynamic purchasing system
A dynamic purchasing system, or DPS, operates on a different principle to a traditional framework. Where a framework closes to new entrants once established, a DPS remains open throughout its life. Suppliers can apply to join at any point, and buyers run mini-competitions among all admitted suppliers in the relevant category for each requirement.
A dynamic purchasing system, or DPS, operates on a different principle to a traditional framework. Where a framework closes to new entrants once established, a DPS remains open throughout its life. Suppliers can apply to join at any point, and buyers run mini-competitions among all admitted suppliers in the relevant category for each requirement.
The practical difference for suppliers is significant. A framework requires application during a defined window at establishment. Missing that window means waiting for the re-let. A DPS has no equivalent window, which removes the timing risk and makes it more accessible, particularly for suppliers newer to the market or entering a new category.
The practical difference for suppliers is significant. A framework requires application during a defined window at establishment. Missing that window means waiting for the re-let. A DPS has no equivalent window, which removes the timing risk and makes it more accessible, particularly for suppliers newer to the market or entering a new category.
DPS routes are not universally available across all categories. Their use in the NHS and wider public sector is growing, but they remain a complement to rather than a replacement for traditional frameworks in most of the categories where NHS spend is concentrated.
DPS routes are not universally available across all categories. Their use in the NHS and wider public sector is growing, but they remain a complement to rather than a replacement for traditional frameworks in most of the categories where NHS spend is concentrated.
Read more: How to get on an NHS framework
Read more: How to get on an NHS framework
What framework agreements mean for NHS commercial strategy
For a supplier selling into the NHS or wider public sector, framework agreements define the routes through which they can realistically be awarded work. Knowing which frameworks carry spend in their category, which buyers use each route, and when relevant frameworks are approaching re-let is as commercially important as knowing which tenders are currently open.
For a supplier selling into the NHS or wider public sector, framework agreements define the routes through which they can realistically be awarded work. Knowing which frameworks carry spend in their category, which buyers use each route, and when relevant frameworks are approaching re-let is as commercially important as knowing which tenders are currently open.
A framework position does not generate revenue on its own. It creates access. Converting that access into call-offs requires the right buyer relationships, the right commercial proposition, and the market intelligence to know when buyers in the relevant framework are planning to procure.
A framework position does not generate revenue on its own. It creates access. Converting that access into call-offs requires the right buyer relationships, the right commercial proposition, and the market intelligence to know when buyers in the relevant framework are planning to procure.
The distinction between having framework access and using it effectively is where most of the commercial value in a framework strategy is found.
The distinction between having framework access and using it effectively is where most of the commercial value in a framework strategy is found.
Arcamus maps NHS and public sector framework spend by category and buyer, showing which routes carry volume and when frameworks are approaching re-let. See how it works.
Arcamus maps NHS and public sector framework spend by category and buyer, showing which routes carry volume and when frameworks are approaching re-let. See how it works.